vs788 Terms and Conditions

1.1 Nature of the Agreement

vs788 is an online gaming platform that provides live casino, sports betting, slot games, and other entertainment services. These Terms, together with our Privacy Policy and Responsible Gaming guidelines, form the complete agreement between you and vs788.

By using our services, you acknowledge that you have read, understood, and fully accepted this document.

1.2 Scope of Application

These Terms apply to the vs788 website, mobile platform, and all related services. Regardless of the country or region where you reside, these Terms take effect from the moment you access our services.

Online gaming may be prohibited or regulated in certain countries and regions. It is solely your responsibility to use our services in accordance with your local laws. vs788 is not liable for any legal consequences arising from non-compliance with local laws.

1.3 Language and Interpretation

These Terms are written in Bengali but may be available in translation in multiple languages. In the event of any dispute regarding interpretation, the original Bengali version shall be considered authoritative.

2.1 Age Requirement

At the time of registration, you must confirm that you are at least 21 years old. If any doubt arises, vs788 may request a government-issued ID for age verification at any time. Certain account features may be restricted until verification is complete.

2.2 Restricted Persons

The following persons may not open an account on vs788:

• Those under 21 years of age.
• Those whose accounts have been previously closed by vs788.
• Those enrolled in a voluntary self-exclusion program.
• Those in regions where online gaming is legally prohibited.
• vs788 officers, employees, or their immediate family members.

3.1 Registration Requirements

When opening an account on vs788, you must provide accurate, complete, and up-to-date information. Providing false information may result in permanent account closure and forfeiture of any balance in your account.

Each individual may operate only one account. If multiple accounts ("duplicate accounts") are found belonging to the same person, all accounts will be closed.

3.2 Account Security

It is entirely your responsibility to keep your username and password confidential. If someone accesses your account without authorisation, notify our support team immediately.

• Do not share your login details with any third party.
• Change your password regularly and use a strong password.
• Report any suspicious activity immediately to [email protected].
• vs788 will never ask for your password by phone or email.

3.3 Identity Verification (KYC)

To ensure account security and financial protection, vs788 may request identity verification (Know Your Customer) at any time. If the required documents are not submitted within the specified time, certain account features or withdrawal privileges may be temporarily suspended.

4.1 Deposit Conditions

The minimum deposit amount on vs788 is ৳500. Our supported payment methods are:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: Major banks in Bangladesh (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank)

Withdrawals generally follow the same method used for the deposit.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally processed within 10 to 45 minutes. A withdrawal request may be delayed or rejected under the following circumstances:

• Identity verification has not yet been completed.
• The wagering requirement for a bonus has not been met.
• A security review is in progress on the account.
• An inconsistency has been found in the payment details provided.

4.3 Third-Party Payments Prohibited

You may only make deposits and withdrawals using a payment account registered in your own name. Transactions made using a third-party account may result in the relevant funds being forfeited and the account being closed.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000; depositing ৳6,000 gives the maximum ৳5,000 bonus for a total balance of ৳11,000.

The wagering requirement must be met before the bonus amount can be withdrawn. Wagering is calculated on the bonus amount only (not on the sum of the deposit and bonus). Example: receiving a ৳2,000 bonus requires a total of ৳2,000 × 20 = ৳40,000 in wagers before bonus winnings can be withdrawn.

5.2 Bonus Terms and Rules

• Each member may receive the welcome bonus only once.
• After claiming a bonus, wagering must be completed within a specified time.
• The bonus balance cannot be withdrawn before the wagering requirement is fulfilled.
• vs788 reserves the right to modify or cancel bonus offers at any time.
• Any attempt to obtain bonuses through fraudulent means will result in account closure.

5.3 VIP Cashback Program

The vs788 VIP program has four tiers. Weekly cashback is available at each tier:

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.1% weekly cashback
• Platinum: Up to 1.5% weekly cashback

Tier advancement is managed by vs788 and determined based on member activity.

6.1 Financial Fraud

• Using stolen or unlawful payment methods.
• Money laundering or unlawful financial transactions.
• Abusing chargebacks or payment disputes.
• Operating multiple accounts to exploit the bonus system.

6.2 Technical Manipulation

• Using any software, bot, or automated program to influence game outcomes.
• Intentionally exploiting platform vulnerabilities or errors.
• Attempting to hack accounts or gain unauthorised access to the system.

6.3 Social Conduct

• Threatening, harassing, or insulting other players or staff.
• Attempting to damage vs788's reputation by spreading false information.
• Promoting illegal products or services through the platform.

7.1 Copyright and Ownership

The vs788 website, logo, graphic design, content, software, and technology are the exclusive intellectual property of vs788. Copying, modifying, distributing, or commercially using any part of these assets is strictly prohibited.

7.2 Third-Party Assets

Games and software used on vs788 are the property of their respective providers, including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi, among others. No assets belonging to these providers may be used without authorisation.

8.1 Nature of the Service

All games and betting services on vs788 are provided for entertainment purposes. There is no guarantee of financial gain from gaming, and vs788 never guarantees winnings.

SSL encryption and a Random Number Generator (RNG) are used on our platform to ensure fair play.

8.2 Technical Disruptions

vs788 will not be held liable for the following:

• A game stopping mid-session due to an internet disconnection.
• Server errors on the part of third-party game providers.
• Loss caused by issues with your device or network.
• Service disruption due to unforeseen natural disasters or other unavoidable circumstances.

However, in the case of our own technical errors, vs788 will endeavour to provide reasonable compensation.

8.3 Liability for Gaming Losses

vs788 is in no way liable for financial losses incurred through gaming. Gaming decisions are entirely dependent on the member's own judgment and will.

9.1 Data Collection and Use

vs788 handles members' personal information with strict confidentiality. The information we collect is used solely for account management, payment processing, and service quality improvement.

Read our Privacy Policy for a detailed description of how we collect and use your information.

9.2 Information Sharing

vs788 never sells or unauthorizedly transfers your personal information to third parties. However, information may be shared in the following cases:

• Upon a lawful request from law enforcement agencies.
• With authorized partners for payment processing.
• With verification services related to fraud prevention.

10.1 Our Commitment

vs788 believes in responsible gaming. We are committed to ensuring a healthy and enjoyable gaming experience for our members. Gaming should never be used as a solution to financial problems.

10.2 Keep Yourself Protected

If you feel that gaming is getting out of your control, contact us immediately. We can provide the following support:

• Temporary or permanent account self-exclusion.
• Setting daily, weekly, or monthly deposit limits.
• Setting session time limits.

Visit our Responsible Gaming page to learn more about responsible gaming.

10.3 Age Verification and Minor Protection

Every family member shares the responsibility of keeping minors away from gaming. Use child-protection software on your device and keep your account information out of reach of minors. For individuals aged 21 and above only.

11.1 Account Closure by vs788

vs788 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions.
• Suspicion of fraud or money laundering.
• Registration with false information.
• At the direction of law enforcement agencies.
• Attempting to use the service from a restricted region.

11.2 Account Closure by the Member

You may request to close your account at any time by emailing [email protected]. Before closing, withdraw your balance and ensure any ongoing bonus conditions are fulfilled. Any eligible funds remaining after account closure will be returned.

11.3 Return of Funds

If an account is closed due to a fault on vs788's part, the member's actual deposits (excluding bonuses) will be returned. However, if the closure is due to a breach of these terms and conditions or if evidence of fraud is found, there is no obligation to return the funds.

12.1 Notice of Changes

vs788 reserves the right to change these terms and conditions at any time. Members will be notified of significant changes via email or through the platform. Continuing to use the platform after updated terms are published will be considered as your automatic agreement to the new terms.

12.2 Dispute Resolution

If any dispute arises between vs788 and a member, an attempt will first be made to resolve it through discussion. Contact our support team — live chat and email ([email protected]) are available 24 hours a day, 7 days a week.

12.3 Severability of Terms

If any part of these terms and conditions is found to be legally unenforceable, that part will be removed and the remaining terms will remain fully in effect. The unenforceability of one part will not affect any other part.